Privacy Policy

Updated: February 2025

At New Light Natural Health, we are committed to protecting your privacy and ensuring the security of your personal information. By using our website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.

1. Information We Collect
We collect personal information, including sensitive health data, to provide you with our services. This may include, but is not limited to, medical history, health conditions, treatment records, and other relevant information needed to maintain clinical records.

2. How We Use Your Information
The information we collect will be used exclusively for the following purposes:

  • Primary Purpose: To deliver our services, including clinical record-keeping and ensuring quality care.

  • Secondary Purpose: To share your information with healthcare providers (such as doctors or specialists) when necessary and with your explicit consent, or for administrative tasks like billing and appointments.

  • Legal or Regulatory Purposes: We may also use or disclose your personal information when required or authorised by law (eg., for compliance with health regulations or legal obligations).

3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except under the following circumstances:

  • With healthcare professionals or organisations for the purpose of your treatment or care, and only with your consent.

  • With third-party service providers who assist us in delivering our services, under strict confidentiality agreements.

  • When required or authorised by law, such as for legal proceedings or government compliance.

4. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorised access, alteration, or destruction. This includes encryption, secure storage, and limiting access to authorised personnel only.

5. Your Rights
You have the right to access, update, correct, or request the deletion of your personal information. If you wish to exercise any of these rights or have any concerns about your data, please contact us directly. We will respond to your requests in a timely manner, in accordance with applicable data protection laws.

6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the information is no longer needed, we will securely delete or anonymise it.

7. Consent
By using our website and services, you acknowledge that you have consented to the collection, use, and disclosure of your personal information as described in this policy. You can withdraw your consent at any time by contacting us, though this may affect your ability to use some of our services.

8. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page, with the date of the most recent revision provided at the top. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.

9. Contact Us
If you have any questions or concerns about this privacy policy or the way we handle your personal information, please do not hesitate to contact us at newlightnaturalhealth@gmail.com